Getting Started
Key Concepts
Core concepts in the Avvyr platform
Understanding these concepts will help you work effectively with Avvyr.
Products & Variants
A product is the main item (e.g. "T-shirt"). Each product can have variants — specific combinations of attributes like size and color (e.g. "T-shirt — Blue, Large").
- Products hold shared information: title, description, images, categories
- Variants hold specific data: SKU, price, stock level, barcode
Orders
An order represents a customer purchase. Orders move through a lifecycle:
- Created — Order placed by customer
- Confirmed — Payment verified
- Picking — Items being picked from stock
- Shipped — Package dispatched
- Delivered — Customer received the order
Customers
Customers are people who have interacted with your store. Customer profiles include:
- Contact information
- Order history
- Segment membership
- Notes and tags
Tenants
Avvyr is multi-tenant — each store operates independently with its own data, users, and configuration. Tenant context is determined by the URL or authentication.
Roles & Permissions
Access is controlled through roles. Common roles include:
- Admin — Full access to all features
- Manager — Manage products, orders, and customers
- Staff — Limited operational access (e.g. POS, order fulfillment)